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We've had this TV since Sept. As another reviewer stated, the item is misleading; we also received a Phillips bulb.Considering the price of the 1st replacement $158.00 and the prospect of a SONY replacement $199 from Sony, I feel kind of foolish not replacing the TV. 2004. When the lamp blew in September of 2009 (seems pretty typical lifespan for such), we purchased a replacement from Amazon. However, since I don't have the money, we'll try another replacement, using a genuine Sony part.Check ALL vendor descriptions regardless of whichever website you use; it's a Sony housing with a Phillips bulb. You can only get a Sony/Sony part from Sony direct.[.].
Nowhere in the add did it state this was an Osram lamp, only that it was a Sony. FALSE ADVERTISING. They clearly falsely advertised this product. The ad clearly stated this was a Sony lamp. This is bait and switch of the worst kind. River Valley states that it is a Sony, but it is not.
BUYER BEWARE, go to a Sony Authorized Reseller and get the real thing.
Do not buy "SONY" XL2100 From River Valley Electronics as it is not a real Sony product, but rather a cheap generic lamp.
there return policy states "Unopened boxes can be returned for a 10% restocking fee".
Upon receipt it is the cheapest lamp sold, the Sylvania Osram.
I cannot return it for a full refund because I have opened the box.
The lamp did not come in a factory box, but rather a plain cardboard box.
No invoice was included, nor was there any warranty documentation.
How was I to learn that it was not a Sony lamp until I opened the box, now I cannot return.
DO NOT buy from River Valley Electronics.
It is easy to replace the bulb. After five years of excellent service, my 50" Sony TV finally quit on me due to a blown bulb. The only trick is that if you want to test before fully reassembling it back, you need to make sure the the little cover is put back on, otherwise, a small sensing tab is not depressed and the TV won't turn on. I bought the replacement bulb from Vanns and successfully resurrected it. After about a week without TV, needless to say the new bulb seems to be producing super bring color on my TV. I was worried that I might have got a dud, but visited the troubleshooting section of the owner's manual and finally figured it out.Although everything worked out, I still think the bulb is way over priced. Why would a simple bulb with a simple metal housing costs close to one hundred sixty bucks.
The lamp came with instrucions and the wrench to unscrew the old lamp and tighten down the new one. At first I was a little scared to try and replace my lamp on my 55" LCD but after finding out how much a repair service wanted to charge me just to look at the tv, I quickly got braver. My tv looks like brand new. I got this withing 3 days of ordering the lamp and had it installed within 5 minutes. This was so simple I can't believe I was ever worried about doing it. The picture is so bright and vivid. I love it.Morale of the story: DO NOT give your money to some repair service, do it yourself.
I ordered this from River Valley Electronics. However, it didn't have the metric hex wrench included - fortunately I had one. It came in just a couple of days even though I didn't pay for express shipping. The product worked just fine. The replacement bulb has a traditional screw head and didn't need a hex wrench, but I did need one to take the old one out. The front TV plate on mine took a little while to remove - me not wanting to break it by appying too much pressure - also the new bulb doesn't come with any directions so hopefully you have your original owner's manual for bulb replacement.Its an easy procedure and the new picture quality is as good as ever.
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